Housing and communal services, health improvement, "Dozhynki": Linevich held a reception of citizens in the Vitebsk district executive committee
The first to reach the President's Aide was a Vitebsk resident whose house is located near the "Elect" enterprise. The applicant said that she has a visual impairment and complained:
— Today, new tenants are imposing their own rules at the factory, having demolished three spans of the fence for a car park. But previously, everything was organized there for the convenience of us visually impaired people – special handrails helped us to navigate and feel more confident. Please help to restore everything as it was before!
Anatoly Linevich reassured her:
— We will definitely look into the problem and provide support to the people. This is precisely the purpose of the state.
A representative from the Liozno district found herself in a difficult life situation:
— I cannot manage to get a voucher to a sanatorium, but I am in great need of health improvement. I had coronavirus for eight months and still cannot recover.
The difficulty is that at the moment, the woman is not employed anywhere. For more than 20 years, she worked as a kindergarten teacher, then she was made redundant. All her life she conscientiously paid trade union dues, the caller continued:
— And now I'm in a vicious circle. Please help to get things moving.
The resident of Liozno was assured that her situation would be studied in detail and an answer would be provided based on the possibilities of the legislation.
The owner of a flower shop at 54 Lenin Street in Vitebsk is tired of "fighting" with the sewage system. She says their shop floods every other day even without rain, and she suspects the roots of the problem lie in the reconstruction carried out a year ago, possibly with some issues. "Employees of the Housing and Communal Services Department come to us every other day, but the problem needs to be solved globally – once and for all," notes the Vitebsk resident.
A summer resident from Komary, Vitebsk District, has several requests. The most significant is to clean the village well, which was once dug by the locals themselves. During the reception, it was explained to the applicant that water supply in Komary is provided by three public wells on the balance of the Housing and Communal Services Department. All of them are cleaned and disinfected in a timely manner. The well the woman is referring to will also not be overlooked. The logical next step for the villagers who use it is to collect money and pay for the service.
Residents of a new multi-story building at 8 Truda Street in the regional center came to the Assistant to the President as a last resort. Having decided on shared construction, they did not expect to spend two years on tenterhooks. There are so many defects, from essentially dilapidated balconies to numerous cracks on the facade, that it is unsafe to live in the building.
- The problem needs to be addressed in stages, - noted Anatoly Linevich. And the applicants sincerely hope that this time their appeal will help correct the construction errors without resorting to court.
Not only complaints and requests for assistance were heard during the direct line, but also expressions of gratitude. Irina Vinogradova from the village of Glazomichi gave high praise to the efforts of the Vitebsk District administration:
— Thank you for organizing the wonderful district "Dozhinki" festival, thanks to which our rural council has been noticeably transformed!
Despite the fact that many citizen receptions and hotlines of various departments are held in the country today, there are still plenty of appeals. This is not an indicator that local authorities are not working well enough, but rather a litmus test – people trust the government, expect its help and support, including in the most difficult situations. It is necessary to talk and communicate with the population, concluded Anatoly Linevich:
- Today, people see that through personal receptions and direct lines, this opportunity exists. Just as there is full feedback and contact with the authorities. All this activates people, makes them understand that their problems are heard and are being solved within the framework of the law.