Closure of a store and road lighting. What problems did residents of the region call Vladimir Penin about on the "hotline"?
For example, in one of the entrances of a building on Tekstilshchikov Avenue in Orsha, the water pressure was restored, which had been absent for three days after repair work in the basement. On Klinicheskaya Street in Vitebsk, the roadway, damaged by construction equipment, was leveled.
The situation is more complicated for Natalia Petrovna, a resident of Sharkovshchina. Her balcony canopy is leaking, and dampness on the walls prevents her from renovating her apartment. Irina Egorovna from the Borovukha-3 microdistrict in Polotsk drew attention to the condition of the porches in her building. She submitted an application in May but does not know when this pressing issue will be resolved.
After the closure of two "DorOrsa" grocery stores a month ago, the private sector of the Mishkovo microdistrict in Vitebsk was left without retail outlets. According to Galina Konstantinovna, she has to travel several kilometers for bread and milk or ask her children for help. She asked for the issue, which is relevant for Mishkovo, to be regulated.
Pyotr Petrovich, a veteran of the bus depot who worked at the enterprise for 46 years, lives in the agro-town of Vorony, Vitebsk region. The settlement is located on the busy paid highway R-21.
At one time, lighting poles were installed along the highway. However, the lights are partially on or not working at all. The experienced transport worker understands how important it is for a driver to see a pedestrian in time.
Vladimir Penin noted that most of the everyday issues raised by people during the "direct line" fall exclusively within the competence of various local services and should be resolved in the usual manner.
Sometimes people see a problem only from their perspective, without considering the specifics of the issues raised
“Direct lines” serve as a link between the authorities and the public, allowing pressing issues to be highlighted. At the same time, sometimes people see a problem only from their perspective, without considering the specifics of the issues raised. Therefore, specialists must promptly travel to the regions and provide assistance to the population, or explain the situation and set specific deadlines for resolving the issues raised.
Vladimir Penin emphasized that it is very important to keep promises on time. If the current capabilities do not allow for resolving an issue, it is necessary to speak about it honestly. People will understand.